Recent Posts

IICRC Qualification Is Part Of Our Commitment To The Community

10/5/2022 (Permalink)

SERVPRO of North Leon County takes pride in IICRC Certification SERVPRO is an IICRC Firm in Tallahassee

SERVPRO of North Leon County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Condensation from your HVAC Can Cause Water Damage that SERVPRO Experts Can Fix

10/4/2022 (Permalink)

Water condensation leads to damage from ac unit in our North Leon County territory Tallahassee home has our team come provide dry out from ac unit damage.

Summer is over, but we aren’t fully into cold temperatures yet in Florida. During the warmer months, you have most likely been running your HVAC more than ever to keep it cool in your home or business. As the result, your HVAC creates plenty of condensation. That water needs somewhere to go, and it’s easy for those lines to become clogged quickly. This can cause your emergency line to either break or your drop pan to overfill. So what are you supposed to do if this happens and causes water damage?

  • First, call your HVAC company to service your unit. We have many great providers that we work with regularly and are always willing to call for you as well. This is probably the easiest and most efficient method, however you will have to pay for the service.
  • Make sure you check your primary condensation line is slowly dripping water when your HVAC is on. This is usually located near the ground outside the home located in an  area of high foot traffic.
  • If your primary line is not dripping check the secondary line, usually located somewhere like above a window or door.
  • If the primary, or both lines are not dripping while the unit is on, that means there is blockage. Find a way to flush out or remove the potential blockage. The cleanout will usually be located close to the HVAC main unit. Make sure you thoroughly research how to properly clear your lines before attempting to!
  • Check your HVAC unit drip pan, make sure it has no holes or rust around it. If it is damaged you may need to replace it.

If you have experienced issues with water damage due to your HVAC leaking, call our SERVPRO experts today.

SERVPRO Knows The Value of Water and the Danger of Water Too!

10/4/2022 (Permalink)

SERVPRO team loads all equipment to handle large load after excesses rain in short period. Team has to rally after an extremely wet rain week causes extensive damage to our area residents.

Water, is a source of life and refreshment, but can also be devastating!  We all need water to survive, and in fact our bodies are made of mostly water, but when water is present in the wrong circumstances it can mean loss of life or property.  SERVPRO of North Leon County deals with the later on a daily basis- taking on the tough water moments so you can enjoy the satisfying ones!

During recent months, excessive rain was experienced in our area, so our team was called into action.  Now, our normal method of operation is to kick into action, but this rain event put us into high gear!  Everyone on the SERVPRO team was on high alert and ready to help our community with the water overage experienced by all.  It should be noted that at the start of this weather alert we were also called out to a very large sewage loss, which only added to the stress of the situation.

Calls were pouring in and the team was at capacity. Through level-headed composure, we were able to stay calm and wait. True to our belief systems, eventually something wonderful happened!  The team, with the direction of our fearless leader, dug deep and made it happen.  Everyone was filled with the true spirit of teamwork!!  Office staff were now field staff, field staff were happily working over-time and what we like to call the “Green Dream Team” was taking it all in stride. We even received a little help from our sister location SERVPRO of Central Tallahassee. We were taking care of our customers and in the end, that’s what is important to our team!

Today, it's still wet outside, but rest assured that our team is out there helping our community get dry and keeping water in the best place possible, their drinking glasses.

Water Damage Detection Requires Proper Tools- SERVPRO Has The Best of The Best to SERV You With!

9/1/2022 (Permalink)

Warehouse filled with SERVPRO equipment for water restoration services  Team in North Leon County houses endless water restoration tools that help our experts detect damage before it gets worse.

Most water damage can be identified pretty quickly, as it destroys structure and all that is in them right before your eyes.

Still, it’s the water you don’t see that can be equally detrimental to your most valued spaces and things.

Even the smallest  water damaged areas have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly restoration in the future  is to handle every water problem as a real threat to your residential home or commercial property. Our Tallahassee team has the professional equipment, highly-trained staff and proven experience to detect and dry hidden water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. Our crew will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools we use can you to detect and find hidden moisture:

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing us to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Bay County can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and deodorized.
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

It’s most important that you know our team has the training and equipment to make it “Like it never even happened.” Call SERVPRO of North Leon County today at (850) 536-6599.

SERVPRO Shares Homemade Cleaning Solutions For Savings in Emergency Service Needs and Cleaning Supplies.

9/1/2022 (Permalink)

SERVPRO team gathers items to demonstrate homemade cleaning supplies SERVPRO of North Leon County Connects with customers by helping make homemade cleaning supplies.

Our team at SERVPRO knows that helping our community with prevention and money-saving tips is what makes us truly the best SERVice providers in restoration. Making homemade cleaning supplies is a sure-fire way to “save” yourself from disasters in the future.

While there are several great green cleaning supply brands that are safe, healthy, and effective, some people like the option of going “full green” and making their cleaning supplies using simple ingredients. By making your own cleaning supplies, you know exactly what’s in the solution and can reduce waste. Not only will you help the environment, but you can also save money.

You might be surprised to learn what ingredients you can use to clean and which ones might already be sitting in your pantry.

The following are common ingredients that can be used to clean, either alone or with other ingredients:

  • Lemon
  • Baking soda
  • White vinegar
  • Cornstarch
  • Eucalyptus oil
  • Isopropyl alcohol
  • Borax
  • Citrus extracts
  • Hydrogen peroxide
  • Castille soap

Here are a few essential cleaning products you can make yourself:

Carpet Cleaner

If your carpet is a little smelly or just needs to be freshened up, simply sprinkle baking soda or corn starch onto the carpet and let it sink in for up to an hour. Then vacuum.

Air Freshener

You can easily make your own air freshener by boiling lavender or citrus extracts in water.

Window Cleaner

Forget common cleaning products that use ammonia. Make your own window cleaner by combining four cups of water to every one cup of vinegar. Add a couple of drops of essential oils for a pleasant smell.


Behold the wonder of citrus! To disinfect, just use lemon juice. Lemon can even remove oil stains on laundry.

All Purpose Cleaner

Mix a quart of water with four tablespoons of baking soda for a quick and easy all purpose cleaner.

Furniture Polish

For every one cup of vegetable oil, mix in one teaspoon of lemon oil. Mix together and use a dry rag to make your furniture shine like new.

Grout Cleaner

Using a 50-50 mixture of water and white vinegar, clean your grout with a toothbrush. For more hard-to-budge dirt, mix baking soda with water to create a paste and scrub with a toothbrush.

Increase the Shine of Stainless Steel

Simply use olive oil on a dry cloth and buff to make your stainless steel appliances shine bright.

Rust Remover

Have a buildup of rust on a metal pan? Use salt and lime. Sprinkle salt onto the rust and add lime juice over the salt. Let sit for three hours and then use the lime rind to remove the mixture.

Whether you make or purchase your cleaning supplies, it is important you keep your space clean in order to create a defensive strategy against home health breakdowns. 

Fire Safety Tips Are Only As Good As The Tools They Require.

9/1/2022 (Permalink)

Sharing proper fire safety tools and tips is our teams priority North Leon County teams seek to inform and educate the community on fire safety.

When it comes to prevention, we love to offer tips.  

Still, when dealing with structure fires, nothing is more important than the right TOOL.

It is widely known that having an in-date fire extinguisher on your property is imperative to fire safety, but did you know that there are different kinds of fire extinguishers, as well as a proper way in which to use one?  Keeping yourself, your family, and your property protected in the event of a structure fire is paramount, and the below information can help facilitate that process.

The most common questions we hear is, “What are the different kinds of fire extinguishers, and what is each used for?”

 The U.S. Fire Administration defines five primary types of fire extinguishers used to put out different kinds of fires

  • used for ordinary material fires, such as wood, cloth, or paper.
  • for use with combustible or flammable liquids like grease, gasoline, or oil.
  • for use with electrical equipment like appliances and tools.
  • for use with flammable metals.
  • for use with animal oils, vegetable oils, and fats in cooking appliances.

Many fire extinguishers may also be multipurpose, in that they carry multiple letter definitions and can put out a variety of material fires.

The next most common question we hear is, “What is the proper way to use a fire extinguisher?”

The U.S. Fire Administration suggests the acronym “PASS” as a means of properly discharging a fire extinguisher:

     P - Pull the pin. Hold the extinguisher with the nozzle pointing away from you and      release the locking mechanism.

     A - Aim low. Point the extinguisher at the base      of the fire.

     S - Squeeze the lever slowly and evenly.

     S - Sweep the nozzle from side to side.

To keep yourself safe, it is important to use extreme caution within a fire damaged structure, and always follow the guidance of local fire authorities.  SERVPRO of North Leon County has years of experience helping customers both before and after a fire. If you have any questions, or need services, call our team today.

Ongoing Cleaning Can Help Keep Your Business Running Smoothly in the Wake of the Pandemic.

9/1/2022 (Permalink)

North Leon County continues to suit up and show up for cleaning Certified Cleaned program executed by the North Leon County teams for businesses all over Tallahassee

Covid-19 brought elevated cleaning services to life. Today, local businesses continue to reap the rewards of our Certified SERVPRO Cleaned program.

Now that we have gotten everyone BACK to business, it’s important to us that we KEEP you in business.

For almost a full year, the expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we continue to offer businesses and commercial locations to address the continued sanitization methods we need to help people stay safe. Our proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.

Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 

Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Our team is standing by now and ongoing- ready to make sure you stay in the solution by way of our services.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Local SERVPRO Teams Prove to be an All Encompassing Storm Solution Service!

7/17/2022 (Permalink)

Restoration equipment loading up for Leon County serving.  Tallahassee SERVPRO team prepares for storm solutions for residents with storm damage.

It’s obvious why our services are even more crucial during hurricane season, but it’s not just our emergency services in fire, water, mold categories that make our team your best “go to.” With years of serving theTallahassee community after storm damages are suffered, we know the leaders in related services too, and we are committed to being a resource for all storm damage needs.

One of the inevitable steps you will need to take- post- storm is picture documentation of accidental damages. Homeowners insurance generally covers thunderstorms with winds, roof damage, tree collapse, hail and more. Still, some policies have exclusions that can make it very challenging to get the coverage you need to get your life back to good. It is important that you read the fine lines in the policy you decide on and discuss it in detail with your selling agent without worrying about being a hassle- it’s their job after all. In addition, natural disasters are often NOT covered and separate flood insurance is needed. The National Flood Insurance Program is your best bet to finalize coverage for your loved ones and home.

Storm damage restoration is a process- one our teams have mastered. The first priority is for us to ensure your safety by checking for house damage. Looking for any fallen power line, standing ware or electrical issues is what we tackle first. Once we do that, we are able to take care of the services that we specialize in and walk you through the services that our preferred partners can execute.Plumbing is a common example of just that. Checking pipes inside and outside the home, closing the valves to sinks and toilets, and even shutting the water off completely are some of the post storm plumbing priorities that we can assist in getting serviced for you. Additionally, checking for sewage backups is a step that must be handled by our partners as well.

Service from the inside out and the downside UP is standard after heavy storms- making our roofing partnerships crucial in the emergency service process. Checking the roof for missing shingles is a simple job but a dangerous one still. It’s important you don’t add to the tragedy by risking injury or your life in trying to check for damages. Our team has the skills to do so, and our partner has the skill sets to remedy any detected damage as well. You are not alone.

Another major area of common damage and great danger is electrical malfunction. Appliances that are exposed to water, must be disconnected from the power source and cleared by a professional before using again. Keeping the power off is an important precaution that pays off in the safety of your loved ones big time. The exterior breaker boxes are usually sealed tight to keep water out, but a big enough storm can seep through even that. A good rule of thumb is to avoid metal fences all together and to steer clear of any fallen or dangling utility wires. Do not try to remedy these issues alone. A professional must be called in. 

In general, the best plan to handle all post-storm damages is to call in a professional company like ours. It is sad, but cannot be denied, that many companies try to take advantage of vulnerable situations such as the above, but a few tips can help you avoid falling into the trap. 

  • Try to work with local or known contractors for storm damage restoration, as you can verify credibility best. 
  • Make sure you don’t step into the upfront payment scam- pay with a check or a credit card.
  • Be alert and look out for any contractor who tries to pressure you. If an offer is only good “now or never,” find someone else.
  • Demand the delivery of written estimates for all proposed work that include proposed scopes and prices.

These simple tips can make it easier to avoid making a bad situation worse, and calling our team in is the most sure-fire way to make the recovery process as quick and painless as possible. 

Restoration Company Uses Innovative Shifts in Marketing to Reach the Community.

7/17/2022 (Permalink)

Local Businesses Join Hands in Connecting with the Community SERVPRO hosts a key tag campaign that bring community and SERVice solutions into partnership with local businesses of all types.

Being the local leader in restoration services is something out team is most proud of. Being the local leader in partnerships, community support, and a major contributor of easy access resources is beyond a bonus for our eager to SERV staff. When our Marketing Director came on board, she onboarded a sentiment of community care that our franchise stand for, but she has done much more than that. 

When Jackie Chelly settled in, she took the community by storm by finding ways to unify and support one another, while giving the Tallahassee residents added value wherever they shopped and sipped! “My goal has always been to ensure that people knew who to call when it was crunch time. Having emergency contacts in the palm of their hands seemed like the best way.” Jackie shares that she was determined to find a way to incentivize the community to utilize the key tags with emergency contacts QR codes embedded. 

After some brainstorming, and contemplation, she landed on the “other side” solution. Jackie created a second side with he fun stuff, as she puts it. “I decided to go to local businesses and give them free advertising- offering a code with ever-changing offers for patrons. I manage the code pages, our company pays for the cost of the key tag, and all the partners have to do is pick an offer/pass them out.” This lane has served just like her team hoped. The businesses feel a sense of togetherness, the community feels excited to see rotating offers, and they are all armed with the contacts needed if an emergency should occur! 

The teams at SERVPRO of Central Tallahassee and North Leon County started out with 2000 key tags and have had to add another 3000 as the demand continues to increase. Now, more than ever, businesses need support and residents need to reconnect over entertainment and pleasure. We are seeing a rise in the traffic and the sentiment which is exactly what we were hoping would happen. Jeris CafeHanger 38Argonaut CoffeeKwench Juice Cafe, and many more are all seeing big results with the code offerings. 

Being that this medium is limitless, we will shift to back to school offers and keep things exciting. “The partnership sky is the limit,” Jackie says. Evidence to date shows she is absolutely right.

Chance of Unwelcome Showers: 5 Crucial Signs of Water Damage

7/17/2022 (Permalink)

Restoration Technician gets water reads after flooding. SERVPRO team member pulls meter readings to assess water damage in Tallahassee home.

By the time you notice leaks and other water damage signs around the home, it may already be too late—but don't worry, proper repairs can help you recover!

Under normal circumstances, we associate water with life and health. However, as soon as that water penetrates your home in some way, it’s more like cancer. Its effect can be insidious, far-reaching, and destructive.

Water damage, like cancer, can be very hard to spot the initial symptoms and like some cancers, only recognized when it's too late and the damage is already done. You don’t have to be a victim of water damage in your home. 

In this article, you will read about 5 crucial signs that indicate you have water channeling to places it shouldn’t be and causing potential damage. The effect of missing these signs can be catastrophic for your home and detrimental to your health, so make sure you read on to learn more. 

 1. Blister Bubble Flake

That may sound like a recipe from Hogwarts but these are important indications that water is affecting another surface such as your paint. The reason the surface blisters like this or changes in some other way is that the adhesive layer of the paint that connects it to the underlying surface, such as the wall, has become compromised by water penetration.

The result is that the paint starts to lift off the underlying surface in some places, creating the bubbling or blistering effect.

2. Sticky Stuck

Anything that's designed to open and close should do so with relative ease. If, for example, your doors or windows start to get stuck, or they seem to stick together when opening or closing, then this is an indication the frame has changed shape.

Changes in the frame like this could be caused by water getting into the frame and causing it to swell or warp in some way.

3. Stains and Discoloration

These are symptoms of water penetrating another surface like the ceiling or sometimes parts of the wall. When the color changes or gives the appearance of being stained don’t ignore it. This is the time to start investigating further to track down the source of the moisture causing the problem.

4. Signs of Mold

You may think this is the easiest of the signs to spot. Still, mold damage can appear gradually and at first be difficult to notice unless you're looking for it. So make it a habit to check for signs of mold even if you do that only a few times a year. 

5. Follow Your Nose

Sometimes our noses will pick up odors that indicate subtle water damage faster than any visual signs we may recognize. If you detect a musty smell don’t dismiss it as a sign of a building aging. 

If you notice your nose reacting in a sort of allergic way in some rooms of the house and not others then this too could be an early indication of water damage. 

Follow These Tips to Spot Water Damage

In this article, you have read about 5 crucial signs of water damage. Now that you know about them, you watch out for them. If you spot one of these signs don’t think it will sort itself out, it won’t. 

In fact, it will just get worse and wreak havoc on your property as time passes. If you don’t have the time personally to do something about it you can hire our professional team to come in and assess, or take care of your water remediation.