Recent Cleaning Posts
Content Restoration Services in the Tallahassee Community.
Items submitted for restoration in residential service call in Tallahassee, Fl.
Often we hear the question, "do you service residential projects?" While we take pride in offering services to large loss and commercial work, we wouldn't be satisfied if we didn't service the most important space to our Tallahassee community customers- their homes.
Homeowners in our community find themselves in need of flood damage cleanup, repair damage from frozen pipes, ceiling and wall damage, storm recovery, water extraction, attic and mold remediation, fire damage, black mold and much more.
One area that has come to be wildly important for customers is content restoration. It's not just the "things" that we will miss, but those material items can hold so much memory value and resemble decades of history for families. Companies, like ours, are having to dig deep and become resourceful to offer services that specialize in the restoration of prized possessions. Being a franchisee in the fastest growing restoration company in the world, we are proud to have headquarters that service such items with professionalism and care- especially with content restoration.
Unlike ours, many companies have not climbed on board to offer services like these in-house. Using subcontractors leaves many inquiries getting the same response, sending damaged items out to another vendor. The trends, and demands, set forth by millennials create heavy focus on technology and they won't accept non-digital inventory or the age-old sifting through the box tactics. Content restoration firms are expected to embrace and implement 3D mapping of loss sites, real-time data and online tracking of contents utilizing pack-out inventory and claims management software.
Jumping into the moving protocols, the implementation of such technology helps restoration companies meet service measurables without disturbing the homeowners, reduces the time frame for claim cycles, and even reduces the claim cost. Expectations from the customer are much higher today. No longer is it enough to have good customer service, but the customer EXPERIENCE must meet standards above and beyond today.
Even further, residential customers want to keep things under one roof today when it comes to services. Historically, companies took pride in having an "expert" in every corner. From document drying to furniture refinishing, companies had a referral for each category of need. Today, for ease and speed, it is preferred that companies handle all of these in-house. At first glance, it may seem like an overwhelming amount of added work and obligation, but this shift offers restoration companies more control over the claim and customer experience as a whole. It can also create more revenue and increase profit margins.
Still, restoration companies are not the only ones with more opportunity in this new setup. Insurance companies are able to serve better- increase the length, and quality, of their customer relationship too. It also increases the likelihood of a positive referral for insurance companies. Lastly, the "all inclusive" service model shortens the claim cycle and opens the door for more productivity for adjusters as well.
We have the ability to offer much more under the SERVPRO umbrella and are able to move along with trends at the fastest pace for residential clients. Our franchise refuses to fall into the complacency trap or rest on our service laurels. We are open-armed to technology advances and take great pride in capitalizing on opportunities it offers to SERV best.
Community Event in Leon County Secured by Covid Cleaning
Event space COVID Cleaned for community in Boys and Girls Clubs of the Big Bend.
Good news is great news! While Florida COVID 19 cases fall a whopping 32.5% Leon county follows suit in the progress with a decline of 25.8% too. This is very promising as we head into the holiday season and open the doors more flagrantly for season-seeking patrons. With events and community events resuming in recent months, our team has had the opportunity to enhance the feeling of safety for attendees and even come in at the last minute to COVID Clean facilities that would otherwise not be safe to use. When you hear the name SERVPRO, you most likely think of emergency services. We are more than that. Coming in after an emergency is, in fact, our area expertise. Still, our team also offers services that cater to emergency prevention too! You don't need a disaster to seek help trying to prevent one. Whether you have had confirmed exposure or not, it's always a good idea to get a large event space cleaned prior to heavy incoming traffic. Hosting community events is important now more than ever before, as we seek ways to unify after a long-lasting period of distancing. That's why we are committed to doing our part to ensure that the show goes on! Last month, we were able to SERV at a local eco-friendly event serving the Boys and Girls Clubs of the Big Bend. With over 150 kids on the way, we received word that the event space would not be ready to use unless it was COVID Cleaned, so we rushed in to offer our Certified: SERVPRO Cleaned service and guarantee. Needless to say, the event got the Greenlight, and the club members from 4 counties experienced presentations from Heisman Trophy winner Charlie Ward, Olympic Gold Medalist Maicel Green, and Mrs. Florida Earth, Jennifer Powell. We are proud and privileged to SERV our community.
Proactive Cleaning For Your Business
cleaning services Tallahassee
SERVPRO is Here To Keep Your Business Clean
During this new era caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Retail Spaces
- Water Fountains
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your commercial space in Tallahassee, Florida needs deep cleaning services, call the experts today at 850-536-6599.
Certified: SERVPRO Cleaned – a defensive cleaning program
cleaning services Tallahassee
Certified: SERVPRO Cleaned – a defensive cleaning program
Let us help you get back to business
As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.
Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.
Extensive training and specialized products
As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.
From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.
3 C’s – Consult, Clean, and Certify
When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.
- Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
- Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.
- Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.
Call SERVPRO of North Leon County today at 850-536-6599 for your Certified: SERVPRO Cleaned consultation.